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Casestudy 3 - Eureka 411 Tags - roll pallet tracking for mail rail

Provide trace ability Within the Royal Mail underground.

The 411 Eureka Tagging System is used for the identification of the Royal Mail's "Mini Yorks" (which is a smaller version of the "Yorks", a type of roll cage), used in their mail centres throughout the UK in their underground mail delivery system in London, England. The mail rail network was often short of mini Yorks at some of the sorting offices and had to many at another causing delays in the system.

Post office logo

It would frequently take several hours and telephone calls to various departments to locate the mini Yorks and move them along to another depot. By reducing the entry time, they have massively improved the efficiency and control in use of the Mini Yorks. In conjunction with a new database written by the Royal Mail IT department they are now able to benefit from a complete track and trace system.

The Eureka 411 Tagging System has been effectively employed to automatically identify the Mini Yorks at every entrance into the lifts used to move mail from the underground to one of four mail centres; Mount Pleasant, Rathbone Place, Paddington and EDO (Eastern Office). Also, to further communicate data between each lift location to the main computer system used to track the movements of these Yorks.
The benefits to the Royal Mail are that it is no longer necessary for someone to physically look for missing or count the number of stored mini Yorks, within both distribution times and efficiency.

The solution

Avonwood provided a solution based on the hugely successful Eureka 411 Active RFID Tag. Pre-scheduled Mini Yorks are automatically identified at each entrance to a lift without manual intervention. These Mini Yorks are then sent up to the relevant mail centre for sorting.

The Royal Mail Mini York software database has effectively logged which lift the Mini York has entered and at which mail centre, thereby providing important data on the number of Mini Yorks at any mail centre at any one time. This means that Mini Yorks can be quickly located and routed back into the system.

In the past Mail Rail staff would be aware of a shortage of Mini Yorks and would have to locate the required number of Mini Yorks needed to meet demand. This process would usually take several hours to complete and have a serious impact on cost and performance of a mail centre.

With the new automatic identification system a Mini York is pushed into a lift and the tag fixed to the underside is interrogated. The information programmed into the tag is related to that particular Mini York and is entered into the Royal Mail Mini York software database which keeps a track of where each one is. At the same time the system will hold a tally of numbers and their whereabouts, so that the operational staff can ensure no shortages occur.

System Installation

An Automatic Mini York Identification System using the Eureka 411 Tagging system has been installed at over thirty lift entrances in four mail centre locations in London; Mount Pleasant, Paddington, Rathbone Place and EDO (Eastern Office). 1,300 411 Tags were fitted to Mini Yorks at several mail centres throughout London. Whilst each 411 Tag can be read at high speeds, it is limited by the fact that a person is pushing the Mini York into the lift.
The 411 Tag used at the Royal Mail is of the read/write type, this means that data can be received from the tag as well as transmitted to the tag. The tag can contain up to 115 alphanumeric characters of data at any one time. The speed at which tags can be read is dependent on the amount of data being transmitted. In tests the 411 Tag was able to transmit 26 characters at 110km/h with a 100% read rate.

The system operates at low frequency (132kHz/66kHz) to communicate with the transponders. The frequency used can penetrate all non-conducting materials, and will operate around metals. This meant that for the Royal Mail, the 411 Tags would operate in most environments and will not be affected by oil, dirt, water and dust.

Mini York

The use of low frequencies allowed flexible antenna design. The antennas are installed in the floor at the entrance to each lift. Simple cuts are made in the floor to the required size, in most cases 2m x 0.5m, and a small inspection chamber is mounted on the wall adjacent to the lift and cabled back to the controlling decoder installed alongside it. Choosing this type of antenna ensures low maintenance.

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